Refund policy

Refund & Return Policy – Blue Lotus Juice

Last Updated: May 2026

Thank you for shopping at BlueLotusJuice.com. Customer satisfaction and product quality are important to us. Please review our refund and return policy carefully before placing an order.

Return Eligibility

We accept returns within 14 days of the original purchase date.

To qualify for a return, products must meet the following conditions:

Unused and unopened
In original packaging
In resellable condition
Include all original labels and accessories

Items that do not meet these conditions may not be eligible for return approval.

Non-Returnable Items

The following items are considered final sale and are not eligible for return or refund:

Opened or used products
Consumable wellness products
Damaged items caused by misuse
Products without original packaging

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service for all returns.

We are not responsible for lost or delayed return shipments.

Return Process

To request a return authorization, please contact our support team before returning any product.

Contact Information

Email: support@bluelotusjuice.com

Please include:

Full name
Order number
Reason for return
Photos if item arrived damaged

Once approved, our support team will provide return instructions and the return shipping address.

Refund Process

After receiving and inspecting the returned item, approved refunds will be processed within 5–7 business days.

Refunds may be issued to:

Original payment method
Store credit (if applicable)

Depending on your payment provider, refunds may require additional processing time before appearing on your statement.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

Order number
Photos of the package and product
Description of the issue

Our support team will review your request and assist with a replacement, exchange, or refund if eligible.

Order Cancellation

Orders may only be canceled before shipment processing begins.

Once an order has shipped, the standard return policy will apply.

Shipping Delays

Delivery times may vary depending on:

Carrier delays
Weather conditions
Incorrect shipping information
High-volume shipping periods

We are not responsible for delays caused by third-party shipping carriers.

Age Restriction

By purchasing from this website, you confirm that you meet the legal age requirements in your jurisdiction.

Contact Us

For questions regarding returns or refunds, please contact: